Orders

We want you to be completely satisfied! If you want to change your order after it's submitted please reach out to us and we will do all we can to help you! If you need to cancel we understand and if the product hasn't shipped yet we will offer a full refund.

We sincerely apologize. Please call us or email us immediately for support. (Please include your order number with your inquiry). Our phone number is (254) 277-2526 and our email address is support@rachelstxkitchen.com

If you would like another variety you will need to place a new order via our online store. You can then send the unwanted item(s) back to us for a refund as per Returns Policy above.

Shipping & Returns

Your order will be processed within 2-4 business days. Shipping is usually 3 days and is fully traceable once shipped.

If you buy 3 or fewer jars, shipping is a flat $11. However, if you buy 4 jars or more, shipping is a flat $8 per order. The more you buy at one time, the more you save on shipping!

We want you to be extremely satisfied! You can choose between a full refund, or a credit for another product of your choice.

We will replace or refund any damaged jars, completely free of charge. Please email a photo and include your order number.

Contact us

Our email address is support@rachelstxkitchen.com

If you prefer, you can also message us on Facebook or call us at (254) 277-2526.